[6461] Business Services Project Manager for Procurement

Start date: Negotiable
Clearance Required: NATO Secret
Location: Brussels, Belgium

Requirements
• Minimum 8 years of relevant experience in digital transformation, particularly in Business Services, with significant experience in the Procurement domain.
• Proven experience leading Procurement transformation, ERP implementation and business services projects in large international organisations, including cloud-enabled solutions, data platforms and enterprise-wide process harmonisation.
• Demonstrated experience in Procurement process design, process harmonisation and business transformation.
• Proven programme and project management experience, preferably in complex, multi-stakeholder environments.
• Strong ability to interact with, manage and influence senior executive stakeholders.
• Strong written and verbal communication skills in English, including preparing written materials and presenting complex concepts clearly and concisely.

Desirable Experience and Qualifications:
• Experience working within NATO and understanding relevant NATO policies.
• Experience with market solutions in Procurement, ERP and enterprise business services.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Project or programme management certification, such as PRINCE2, PMP or equivalent.
• Proven ability to operate in complex multinational environments, including NATO or military contexts.
• Understanding of Enterprise Architecture frameworks, such as TOGAF, IT Governance frameworks such as COBIT, and service management frameworks such as ITIL.

Duties and Role:
• Lead and manage projects and programmes supporting NATO’s Enterprise Business Services Vision within the Procurement domain, ensuring delivery within agreed scope, timelines and budget.
• Lead and coordinate the Procurement Business Services Transformation track, acting as the main point of coordination for Procurement-related enterprise initiatives within CDT.
• Lead the Enterprise Procurement Process Harmonisation exercise, including planning, stakeholder engagement, coordination and facilitation of working sessions.
• Engage with stakeholders across NATO entities, including Procurement, Legal, Finance and HR, to promote alignment and harmonisation of enterprise business services.
• Identify and manage dependencies between Procurement transformation activities and related initiatives, including ERP, cloud migration, data platforms, Finance, HR and other business services.
• Prepare briefing materials, options analyses and recommendations to support senior-level decisions on Procurement transformation, process harmonisation and Procurement cloud/ERP initiatives.
• Provide subject matter expert advice on Procurement business services, ERP implementation, cloud-enabled Procurement solutions and relevant technology considerations.
• Advise on market practices, leading practices and lessons learned from large-scale Procurement transformation, ERP implementation and cloud-based Procurement programmes.
• Support alignment between Procurement business requirements, enterprise architecture, cloud adoption, data management and NATO’s wider digital transformation objectives.
• Review Procurement-related project documentation, plans, process materials, solution approaches and delivery artefacts, recommending improvements to quality, coherence and delivery confidence.
• Maintain project documentation and artefacts, including risk and issue registers, mitigation measures and supporting materials.
• Support engagement with Procurement stakeholders across NATO entities to ensure transformation activities reflect operational needs, enterprise priorities and agreed process harmonisation objectives.
• Deliver agreed outputs, achieve project milestones and support documentation and knowledge transfer.

Specific Working Conditions:
• Based at NATO HQ in Brussels, Belgium, working on-site five days per week.
• Limited teleworking may be permitted from the contractor’s residence in Belgium, subject to a security assessment. Teleworking from other locations is not permitted.
• The contract runs from 4 January 2027 to 31 December 2027, with a possible extension for 2028, subject to performance, NATO regulations and budget availability.
• Limited travel to NATO bodies and committee meetings in NATO countries may be required. Travel expenses are reimbursed under NATO rules, but travel to SHAPE will not be reimbursed.
• The contractor is responsible for complying with Belgian national requirements relating to work permits, visas, taxation, social security and health regulations.
• No special status is conferred or implied by NATO HQ Brussels.
• A signed Non-Disclosure Agreement is required, and a valid NATO SECRET security clearance is mandatory.